Terms and conditions of sale

ARTICLE 1: Object

The purpose of these general conditions is to define the rights and obligations of the parties in the context of online sales on the company's website.

The present general conditions express the entirety of the obligations of the parties.

ARTICLE 2 : Purchase of training

To purchase a training, the customer must be at least 18 years old and have legal capacity, or if they are a minor, they must be able to provide proof of consent from their legal representatives.

The customer will be asked to provide information to identify themselves by completing the form available on the website. The customer must fill in the mandatory fields for their order to be processed by the company.

The information provided by the customer to the company during an order must be complete, accurate, and up-to-date. The company reserves the right to request the customer to confirm, by any appropriate means, their identity, eligibility, and the information provided.

The customer acknowledges having been provided, prior to placing the order and concluding the contract, in a clear and understandable manner in French, with these general terms and conditions of sale and all the information listed in article L. 221-5 of the Consumer Code.

The customer agrees, for payments in 6, 10, or 24 installments, to pay the amount due on a monthly basis. For payments in 6 installments for the 'Expert Naturotherapist' training with support, the customer agrees to pay 350€ per month for 6 months, totaling 2100€. (formerly available)

For payments in 6 installments for the 'Expert Naturotherapist' training without support, the customer agrees to pay 179€ per month for 6 months, totaling 1074€. (formerly available)

For payments in 10 installments for the 'Expert Naturotherapist' training without support, the customer agrees to pay 115€ per month for 10 months, totaling 1150€. (formerly available)

For payments in 24 installments for the 'Expert Naturotherapist' training without support, the customer agrees to pay 49.50€ per month for 24 months, totaling 1188€.

Any failure to meet the payment commitment will result in the necessary procedures.

ARTICLE 3 : Price

Prices are indicated in Euros.

Online payment can be made by credit card or PayPal.

The company reserves the right to modify its prices at any time, but undertakes to apply the prices in force at the time of ordering, subject to availability on that date.

ARTICLE 4 : Payment method

To pay for their order, customers have a choice of payment methods. The customer guarantees the company that he/she has the necessary authorizations to use the method of payment chosen by him/her when validating his/her order basket.

The company reserves the right to suspend all order processing and deliveries in the event of refusal to authorize payment by credit card by officially accredited organizations, or in the event of non-payment. In particular, the seller reserves the right to refuse to make a delivery or to honour an order from a customer who has not paid in full or in part for a previous order, or with whom a payment dispute is in progress.

ARTICLE 5 : Proof of transaction

Computerized registers, kept in the seller's computer systems under reasonable security conditions, will be considered as proof of communications, orders and payments between the parties. Purchase orders and invoices are archived on a reliable and durable medium that can be produced as proof.

ARTICLE 6: Information on training courses

The training courses are described and presented as accurately as possible. However, the seller cannot be held liable for any errors or omissions in this presentation. Photographs of training courses are not contractual.

ARTICLE 7: Shipping

The customer will be able to directly consult or download his training courses as soon as the price of the order basket has been paid.

Other products, such as certifications, are delivered to the address indicated by the customer, who must ensure that it is correct. Any parcel or mail returned to the company because of an incorrect or incomplete delivery address will be reshipped at the customer's expense.

ARTICLE 8: Right of withdrawal

The customer has 14 days from the date of purchase of the training to inform the company of his wish to make use of his right of withdrawal. After this period, no reimbursement will be authorized. During this period, the customer must contact Customer Service by e-mail to make known his unequivocal wish to be reimbursed for his purchase.

In addition, if the customer exceeds 10% of the course, the refund will no longer be possible (it is possible to check the progress statistics).

ARTICLE 9: Refunds and exchanges

Once the customer has contacted our customer service department to make a refund request, it will be processed by our accounting department. It will take approximately 7 working days from the date of your request to receive your refund.

The customer will be reimbursed using the same payment method he/she used to make the purchase, i.e. to his/her PayPal account or bank account.

In the event of a refund, Stripe fees (3.275% of the sale price) or PayPal fees will not be refunded. The company is not responsible for “value date” delays due to bank processing. Please note that over a 12-month period, a customer may not request more than 3 refunds or training exchanges.

Nor may a customer request more than 5 refunds or exchanges on the total number of courses purchased.


Prosperity Longevity ++ Training Terms and Conditions:

To be eligible for a full refund of the Prosperity Longevity ++ online training, you must have subscribed to the Leader Pack + Products for a period of one year. By diligently following all the exercises, weekly salt baths, and using all the tools provided, you have the opportunity to increase your income.

If, after a full year of following the support program and despite your consistent efforts to adhere to the 17 points of the general program, you have not succeeded in increasing your income by at least 10 times the amount of your initial investment (at the purchase price during the launch period until November 18, 2024), we will refund the full amount you paid.

By the 13th month after your purchase, please send us a letter sincerely explaining why the program did not work for you. We will then proceed immediately with the refund.The only non-refundable clause applies in the event of a global conflict, pandemic, or any global situation that significantly disrupts the economy for several months.

ARTICLE 10: Intellectual property

The company holds the usage rights to all elements accessible on the site, including texts, graphics, logos, icons, sounds, and software. Any reproduction, representation, modification, publication, or adaptation of all or part of the site’s elements, regardless of the means or process used, is prohibited without prior written authorization.

Any unauthorized use of the site or any of its elements will be considered as copyright infringement and will be prosecuted in accordance with Articles L.335-2 and following of the French Intellectual Property Code. Any individual who shares their access code to the training platform with a third party will have their access permanently suspended.

It is strictly prohibited to distribute, reproduce (by any means or medium), or make copies of the training materials, under penalty of legal action from the company. Only the client who purchased the training may view it and use it for personal purposes.

ARTICLE 11: Jurisdiction and validity of clauses

These general terms and conditions of sale are governed by Swiss law, and the courts of Switzerland shall have exclusive jurisdiction in the event of any dispute.

In the event of a dispute or claim, the customer should first contact the company for an amicable solution.

If one or more stipulations of the present terms and conditions are held to be invalid or declared as such in application of a law, regulation or following a final decision by a competent court, the other stipulations will retain their full force and scope.

These general terms and conditions of sale are written in French. Should they be translated into one or more foreign languages, only the French text will be deemed authentic in the event of a dispute.

Swiss Holistic Medicine Institute

CONTACT

Contact Form

+41 22 348 64 21

Rue de Chêne Bougeries 29 - 1224 Chêne Bougeries, Switzerland